Financial Policy

1. Payment is due at the time of service. We accept cash, VISA, MasterCard, and AMEX.

The cash rate for the initial visit is $70 and includes taking an initial history, spinal exam, and treatment.

Follow up visits are $55.

If you are a student or make less than $25,000/year, please call for discounted rate info.

2. If you intend to use health insurance, coverage must be verified BEFORE you arrive to your appointment. We can check your coverage for you if time permits, but ultimately it is your responsibility to know what your plan covers. If your insurance is not verified at the time of your appointment, payment at the cash rate is required. If your treatment requires additional visits and it is later determined that you have some chiropractic coverage, your initial payment can be applied to your co-pays (deductible, patient portion) for future visits.

We are in-network for Aetna PPO/MC NAP and Blue Shield of California. Other PPO plans may have out-of-network chiropractic coverage. Since there are many, we will need to check the coverage beforehand, and let you know if your plan is one that we can accept for direct billing.

3. Verification of insurance is not a guarantee of coverage. What this means is that your insurance plan may tell us/you that you have chiropractic coverage, but other factors (often found out after the fact) can influence reimbursement to our office such as deductibles not having been met, lapse in coverage, non-covered procedures, and medical necessity. You will be responsible for any balance left over after insurance payments are applied to your account, unless you made other arrangements with this office prior to your treatment.

4. If you are coming in for treatment related to a recent car accident, your primary insurance is your (or the driver of the car you were in) auto policy’s Medical Payments (Med Pay) coverage, should it be available. Most group health plans will not cover medical treatment for auto accident-related injuries if Med Pay insurance is available. Med Pay covers 100% of necessary medical care, up to your policy limit. If this applies to you, please provide us with your auto policy’s information including the claim number, date of accident, and claims adjustor’s phone number and extension so that we can verify coverage. Please note that if you were not at fault, using your Med Pay coverage will not cause your insurance premiums to go up. You can confirm this yourself by calling the Department of Insurance help line at (800) 927-4357.

5. If you are coming in for treatment related to a car accident or other personal injury and expect a 3rd party insurance (the at-fault party’s liability insurance) to cover your treatment, you still are required to pay at the time of service. 3rd party insurance typically does not reimburse the provider directly; only the claimant. Once you pay, we can provide you with a statement of your account that you can use to get reimbursed by the 3rd party insurance.On some occasions, at the doctor’s discretion, we may agree to treat you on a personal injury attorney lien, whereby you don’t pay until your case settles, and your medical bills are taken out of your award. This requires that you get a qualified personal injury attorney who meets our approval.

6. If your condition is a Workers Compensation case, pre-authorization is needed. You will need to file a claim through your employer; then provide our office with the claim number, date of injury, and claims adjustor’s phone number and extension. Oftentimes authorization for care may be given on the spot.

For more information, call (415) 627-9077